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788 Game FAQ — Everything Pakistani Players Need to Know

Whether you're a brand-new player figuring out how to register, or a regular who has a question about a withdrawal or a cricket betting market — this FAQ has the answers. Browse by category or search below for instant results.

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Account

Visit the Register page and fill in your full name, Pakistani mobile number, email address, date of birth, city, a unique username, and a password. Confirm you're 18 or older and accept the terms. Submit the form and verify your mobile via the 6-digit OTP sent by SMS. The entire process takes under two minutes. Once verified, you can deposit and start playing immediately.

No. 788 game strictly allows one account per player, per household, and per payment method. Duplicate accounts are detected automatically and closed without prior warning. Any balance held in a duplicate account — including bonus funds — is forfeited. If you believe you've accidentally created two accounts, contact support immediately at [email protected] before any automated action is taken.

Go to the login page and click "Forgot password?" Enter your registered mobile number or email. You'll receive an OTP or reset link depending on your account configuration. For a forgotten username, check your original 788 game welcome email. If that's inaccessible, contact live chat with your full name, date of birth, and registered mobile number — support can verify your identity and recover access.

Basic KYC verification requires a clear photo or scan of your Pakistani CNIC (both sides). Payment method ownership confirmation — a screenshot showing your name and mobile wallet number — may also be requested. KYC is triggered when your withdrawal amounts exceed a set threshold or when our fraud detection system flags a review. Players who have not yet triggered KYC can deposit and withdraw smaller amounts without submitting documents.

Log in to your 788 game account and go to Account Settings. Contact details can be updated from there. Changing your mobile number requires OTP verification on both the old and new number to confirm ownership. If your old number is already inactive and you cannot receive the OTP, contact support at [email protected] with your CNIC and account details for a manual update after identity verification.

Account locks on 788 game are triggered by repeated failed login attempts (automatic 30-minute lock), a self-exclusion or cool-off you set in responsible gaming tools, a KYC review flag, or a suspected security breach. The lock notification you see when trying to log in usually specifies the reason. Use the OTP login tab to bypass a password-based lock. For any other lock, contact support directly via WhatsApp or email.

Yes. 788 game accepts players from anywhere in Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, Multan, Sialkot, Gujranwala, Abbottabad, Hyderabad, and beyond. As long as you have a valid Pakistani mobile number and access to a supported payment method, you can register and play. The platform is fully mobile-optimised and works well even on standard 4G connections.
Deposits

788 game accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfers via IBFT, and Visa/Mastercard debit and credit cards. All deposits are processed in Pakistani Rupees (PKR) — no foreign exchange conversion is needed. New payment methods are added regularly; check your deposit page for the latest options.

The minimum deposit at 788 game is Rs 500 for most payment methods. This low threshold is intentional — it means Pakistani players don't need to commit a large amount to start playing. There is no maximum deposit limit set by 788 game itself, though your bank or mobile wallet provider may impose their own daily transaction limits.

Easypaisa, JazzCash, NayaPay, and SadaPay deposits are credited to your 788 game wallet in real time — usually within 30 seconds of completing the transaction on your mobile app. IBFT bank transfers may take up to two business hours depending on your bank's processing speed. If your deposit has not appeared after 30 minutes for a mobile wallet, or 4 hours for IBFT, contact support with your transaction reference number.

788 game does not charge any deposit fees on its side. However, your payment provider — Easypaisa, JazzCash, your bank — may apply their own transaction charges. These are outside 788 game's control. Check your payment provider's fee schedule before depositing if this is a concern. To avoid any surprise deductions, use the exact amount you intend to deposit and account for any provider-side fee separately.

No. 788 game requires all deposits to come from a payment method registered in your own name. Using a third party's Easypaisa, JazzCash, or bank account is a Terms and Conditions violation and can result in account suspension and forfeiture of funds. This policy exists to prevent fraud and to ensure clean transaction records for your KYC verification. If you don't have a mobile wallet, setting up Easypaisa or JazzCash is straightforward — both apps are available for Android and iOS.

First, wait the standard processing time for your method — up to 4 hours for IBFT, 30 minutes for mobile wallets. Then check your transaction history inside your 788 game account under Wallet → Transactions to see if it's listed as pending. If it's not there and the amount has been deducted from your mobile wallet or bank, gather the transaction ID or screenshot from your payment app and contact 788 game support via live chat. Support can trace and manually credit the deposit once the transaction is verified.
Withdrawals

Log in to your 788 game account and navigate to Wallet → Withdraw. Select your preferred withdrawal method — it must be a payment method registered in your name that you've previously used to deposit. Enter the amount you wish to withdraw (minimum Rs 500), confirm the details, and submit. You'll receive a confirmation notification and the funds will be processed according to the timeframe for your chosen method.

Easypaisa and JazzCash withdrawals are typically processed and arrived within 10 to 30 minutes of approval. NayaPay and SadaPay withdrawals generally clear within 1 to 2 hours. IBFT bank transfers take 1 to 2 business days depending on your bank. Visa and Mastercard refunds may take 3 to 5 business days. Weekends and Pakistani public holidays may slightly extend processing times. The withdrawal approval step at 788 game's end is usually completed within 1 hour during business hours.

The minimum withdrawal from 788 game is Rs 500. There is no fixed maximum withdrawal limit set by the platform, but very large withdrawals may require completed KYC verification and can be subject to additional review for fraud prevention. If you plan to withdraw a large amount, ensure your KYC documents are already submitted and verified to avoid delays.

Common reasons for a declined withdrawal at 788 game include: incomplete KYC verification, attempting to withdraw to a payment method not matching your account name, an active bonus with incomplete wagering requirements, an account security flag requiring review, or withdrawing to a method you haven't previously deposited with. Check your withdrawal request in Wallet → Transactions for any error message. Contact support if the reason isn't clear — they can usually resolve it within a few minutes.

788 game's policy is that withdrawals should go back to the same payment method used for deposits wherever possible — this is an anti-money-laundering requirement. If your original deposit method is no longer available (e.g. you've changed networks), contact support to explain the situation and provide documentation. Alternative withdrawal methods can be approved after identity verification on a case-by-case basis.

788 game does not charge withdrawal fees on its end. Any charges that appear are levied by your payment provider — your mobile wallet or bank. Easypaisa and JazzCash typically charge a small percentage fee on incoming transfers depending on your account tier. Bank IBFT transfers are usually free with most Pakistani banks. Check your payment provider's fee schedule for the exact rates applicable to incoming transfers.
Bonuses & Promotions

New 788 game players who register and make a qualifying first deposit receive a 100% deposit match bonus — meaning 788 game doubles the amount you deposit, up to a maximum bonus of Rs 10,000. A Rs 500 deposit gives you Rs 500 bonus. A Rs 5,000 deposit gives you Rs 5,000 bonus. The bonus is credited instantly to your promotional balance. Minimum first deposit is Rs 500. Wagering requirement is 15x the bonus amount before withdrawal.

Wagering requirement means you need to place total bets equal to 15 times the bonus amount before the bonus funds can be converted to withdrawable cash. Example: you receive a Rs 2,000 bonus. You need to place Rs 30,000 in qualifying bets (2,000 × 15) before that Rs 2,000 becomes real withdrawable money. Bets on live casino games, card games, and cricket at 788 game all count toward the wagering requirement. Check the Promotions page for full terms on each offer.

Log in to your 788 game account and go to the Promotions tab in your account dashboard. You'll see all active bonuses, the promotional balance amount, and a progress bar showing how much of the wagering requirement you've completed. The progress updates in real time as you place bets. You can also see the expiry date of each bonus here — bonus funds that aren't wagered before expiry are removed automatically.

Yes. 788 game regularly updates the Promotions page with offers for existing players — reload deposit bonuses, weekly cashback on losses, PSL season cricket betting specials, live casino tournaments, and time-limited offers sent directly to your registered mobile via SMS. Log in regularly and check the promotions tab. Some offers are personalised based on your gaming activity and are only visible after login.

No. Bonus funds are held in your promotional balance and cannot be withdrawn until the wagering requirement is fully met. Your real-money balance (deposits and winnings not derived from a bonus) can be withdrawn at any time, subject to standard withdrawal rules. If you choose to close a bonus before completing the wagering — for example, if you'd rather withdraw your real-money balance — contact support to remove the active bonus, which will also forfeit the bonus funds.

Promo codes need to be entered during registration in the promo code field — they cannot be applied retroactively after account creation. If you entered the code correctly and still didn't receive the associated bonus after making a qualifying deposit, contact 788 game support via live chat with your promo code and deposit details. Support can manually apply the bonus if the code was valid and the deposit qualified. Make sure the code hasn't expired and that your deposit met the minimum qualifying amount.

Yes. All 788 game bonuses have an expiry date — typically 7 to 30 days from the date of credit, depending on the specific offer. The expiry date for each active bonus is displayed in your Promotions tab. Bonus funds not wagered before expiry are automatically removed from your account. There is no extension granted for expired bonuses, so it's worth setting a reminder to check your wagering progress if you have an active offer.
Casino Games

788 game offers a full range of casino games popular with Pakistani players: Live Casino (Baccarat, Roulette, Teen Patti, game shows), Baccarat including Punto Banco and Speed Baccarat, Andar Bahar, Card Games including Teen Patti and Rummy variants, and sports betting including Cricket Betting. The full game catalogue is visible after logging in to your account.

No app download is required. 788 game runs fully in your mobile browser — Chrome, Safari, or any standard Android or iOS browser. The platform is mobile-first and loads quickly on standard Pakistani 4G connections. All games including live casino streams are fully functional without an app. Simply open 788game.click in your browser, log in, and start playing — it's that straightforward.

Live casino minimum bets on 788 game start from Rs 50 per hand or round on standard tables. Some premium tables have higher minimums — Rs 200 to Rs 500 — and are labelled accordingly in the lobby. VIP and high-roller tables with higher stakes are also available. This range means players with a modest budget of Rs 500 can still enjoy multiple hours of live casino entertainment at 788 game without exhausting their balance quickly.

Yes. The 788 game live casino is open 24 hours a day, 7 days a week. Baccarat, Andar Bahar, Roulette, and Teen Patti tables are always staffed with live dealers. Game show tables may have scheduled downtime for maintenance during very early morning hours (typically 3–5am PKT) but the core casino tables remain open. You can check live table availability directly in the lobby after logging in.

Live casino games on 788 game use real physical cards, roulette wheels, and dealers streamed in real time from licenced studios — the outcomes are determined by physical randomness, not software. For electronic games, certified Random Number Generators (RNGs) are used and tested by independent third-party auditors. Certified RTP (Return to Player) percentages for each game are available in the game information panel before you start playing.

Live casino games including Andar Bahar at 788 game require a funded account to play as the games operate in real time with real dealers. However, you can observe any table without placing a bet — just join the table and watch a few rounds to understand the pace and format before you start wagering. The game rules for Andar Bahar, Baccarat, and all other games are accessible from the game information panel at any time.

If your connection drops during a live casino round at 788 game, the game round continues on the server and the outcome is recorded. When you reconnect, you'll see the result of any round that was in progress. Bets placed before disconnection are honoured — a win is credited and a loss is deducted as normal. If you believe a disconnection caused an incorrect outcome, contact support with the game name, table ID (visible in the game interface), and approximate time of the disconnection.
Cricket Betting

788 game covers all major cricket competitions with particular depth for Pakistan-relevant tournaments: Pakistan Super League (PSL), Pakistan national team matches (Test, ODI, T20I), ICC World Cup events, IPL, The Hundred, Big Bash, CPL, and bilateral series involving top cricket nations. Markets are available pre-match and in-play, with live odds updated ball by ball during active matches.

788 game offers a comprehensive range of cricket markets: Match Winner, Toss Winner, Total Runs (over/under), Top Batsman, Top Wicket-taker, Method of First Dismissal, Next Over Runs, Six/Four in Over, Player of the Match, Series Winner, Tournament Outright, and many more. In-play markets during live matches include current over runs, fall of next wicket, and batting partnerships. Check the Betting Odds page for a breakdown of the most popular market types.

If a cricket match is officially abandoned without a result — due to rain, pitch conditions, or other factors — most pre-match bets at 788 game are voided and your stake is returned in full. The specific settlement depends on the market and how many overs were bowled. In-play bets placed after the match started may be settled differently depending on the market rules. Match-specific settlement rules are available in the bet slip before you confirm a wager.

Yes — 788 game offers a cash-out feature on selected cricket markets when available. When cash-out is active on your bet, a "Cash Out" button appears in your open bets section with the current offered value. The offered amount reflects the live probability of your bet winning at that moment. Accepting it closes the bet immediately and credits the offered amount to your real-money balance. Cash-out availability varies by market and is not guaranteed on all bets.

The minimum stake for a single cricket bet on 788 game is Rs 100. For accumulators and multi-leg bets the minimum is also Rs 100 for the combined slip. Maximum stake limits vary by market and event — high-profile PSL finals and Pakistan international matches typically have higher maximum stake limits than smaller county-level matches. Your maximum allowed stake for any specific market is displayed on the bet slip before confirmation.

Winning cricket bets at 788 game are settled and credited to your account balance within 15 minutes of the official match result being confirmed by the governing body (PCB, ICC, etc.). Outright tournament bets are settled within 24 hours of the final result. Once winnings are credited to your real-money balance, they are available to withdraw immediately through your preferred method. Any unsettled bets are shown with "Pending" status in your bet history until settlement is complete.
Account Security

Log in to your 788 game account and go to Account → Security → Two-Factor Authentication. Toggle 2FA on and verify your mobile number if prompted. Once enabled, every login from a new device will require a one-time OTP sent to your registered Pakistani mobile number in addition to your password. This effectively prevents unauthorised access even if someone knows your password. 788 game strongly recommends all players enable 2FA.

Act immediately. First, change your password via Account → Security → Change Password. Then enable 2FA if it isn't already on. Review your recent transaction and bet history for any activity you didn't initiate. Contact 788 game support immediately via live chat with details of the suspected unauthorised access — our security team can place a temporary hold on the account, investigate the login history, and take appropriate action. Do not delay reporting suspected account compromise.

Never. 788 game support staff will never ask for your password, OTP, or full payment card details through any channel — live chat, WhatsApp, email, or SMS. If you receive a message claiming to be from 788 game asking for your password or personal security codes, it is a phishing attempt. Ignore it, do not respond, and report it to [email protected] with a screenshot. 788 game support agents only need your username and registered mobile number to assist with account queries.

All payment transactions at 788 game are processed through SSL-encrypted connections (TLS 1.3). 788 game does not store full card numbers on its servers — card transactions are tokenised through PCI-DSS compliant payment processors. Mobile wallet payments (Easypaisa, JazzCash) are handled directly through those platforms' secure APIs. Your financial data is never visible to 788 game staff in unencrypted form.

Yes. Log in and go to Account → Security → Login History. You'll see a log of recent logins including approximate location, device type, and timestamp. If you see a login you don't recognise — particularly from a different city or device — change your password immediately and contact support. The login history is retained for 90 days and is only visible to you and 788 game's internal security team.
Responsible Gaming

Log in and go to Account → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly, enter your limit in PKR, and confirm. The limit takes effect immediately. Lowering a limit is instant. Raising a limit requires a 24-hour reflection period — this is intentional, to prevent impulsive decisions. Full details of all responsible gaming tools are on the Responsible Gaming page.

A cool-off is a temporary break from gaming — from 24 hours up to 30 days. During a cool-off, you cannot log in, deposit, or bet. Your account balance is preserved. Activate one from Account → Responsible Gaming → Cool-Off Period. Select your duration and confirm. Cool-offs cannot be reversed once set — this is intentional. If you need a longer break, self-exclusion is available for 6 months or more.

Self-exclusion closes your account for a minimum of 6 months or indefinitely. Your remaining balance is refunded to your verified payment method. Requests are processed within 24 hours. Self-exclusion cannot be reversed during the exclusion period — please only use this tool if you are certain it's the right step for you. To initiate, go to Account → Responsible Gaming → Self-Exclusion, or contact support at [email protected] directly.

Contact 788 game's responsible gaming support team via live chat — Urdu-speaking agents are available 24/7. You can also email [email protected]. The conversation is completely confidential, judgment-free, and may simply result in setting a limit or having a brief discussion — it doesn't automatically close your account unless that's what you want. Early conversations about gaming habits are much easier to have than waiting until things become a serious problem. See the full Responsible Gaming page for self-assessment tools and more guidance.

Yes. Contact 788 game support at [email protected] with as much information as you can provide about the account holder. While 788 game cannot share account details with third parties, welfare concerns are taken seriously and will be acted on internally. If you believe a person under 18 is using the platform, flag this urgently — 788 game will prioritise investigation and exclusion of underage accounts. Support can also advise you on how to approach the conversation with the affected family member.
About 788 Game

Still Have Questions? Here's What Makes 788 Game Different

This FAQ is updated regularly based on the questions that 788 game's Pakistani support team actually receives. If your question isn't covered above, it means it's less common — which also means contacting live chat or emailing [email protected] is the fastest route to an answer. Our team responds in under 2 minutes during peak hours and within a few hours overnight.

What sets 788 game apart from other platforms Pakistani players might have tried is the combination of local payment support, PKR accounts, genuine Urdu-speaking customer service, and a game catalogue that reflects what players in Lahore, Karachi, Islamabad, and everywhere else actually enjoy — Baccarat, Andar Bahar, PSL cricket betting, and live dealer games that feel familiar, not foreign.

The FAQ you've just read through is part of that commitment to transparency. 788 game believes that players who understand the platform — how bonuses work, what the wagering terms mean, how long withdrawals take — make better decisions and have a better experience. If anything is unclear, we'd rather you ask than guess.

Not yet registered? Creating a 788 game account is free and takes under 2 minutes. New players get a 100% welcome bonus up to Rs 10,000. Register here.

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Explore 788 Game

Popular Sections Pakistani Players Visit After Reading the FAQ

Head directly to the section most relevant to your question or interest.

Promotions

New player welcome bonus, reload offers, PSL specials, and cashback deals — all current 788 game promotions explained with full terms.

View Promotions
Live Casino

24/7 live Baccarat, Andar Bahar, Teen Patti and Roulette with real dealers. Low minimums from Rs 50. Fully mobile-optimised for Pakistan.

Live Casino
Cricket Betting

PSL, Pakistan international matches, ICC events and more. Pre-match and live in-play cricket betting with real-time odds in PKR.

Cricket Betting
Baccarat

Multiple live Baccarat variants including Punto Banco and Speed Baccarat. Strategy guides, rule explanations and table finder for Pakistani players.

Play Baccarat
Responsible Gaming

Deposit limits, loss limits, session timers, cool-off periods and self-exclusion. All tools available instantly in your 788 game account.

Learn More
Betting Odds

How odds work, how to read decimal and fractional formats, understanding implied probability and making smarter bets on 788 game.

Betting Odds Guide
788 game
Get in Touch

Still Have a Question? Our Support Team Is Ready

The 788 game support team is available 24 hours a day, 7 days a week, in both Urdu and English. Whatever your query — account, payment, game, bonus, or anything else — there's a real person on the other end ready to help.

Live Chat

Under 2 min response. Available 24/7.

WhatsApp

Message us in Urdu or English anytime.

Email

[email protected]

For Cricket Fans

Pakistan Cricket Betting on 788 Game — The Platform Built for PSL Fans

Cricket betting is one of the biggest reasons Pakistani players choose 788 game. The platform is built around the Pakistani cricket calendar — PSL matches, Pakistan's international fixtures, and ICC tournaments all get extensive market coverage. The frequently asked questions above cover the most common cricket betting queries, but if your question about a specific market, match settlement, or bet type isn't answered there, the support team can clarify anything.

Cricket Betting Betting Odds Guide
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Register Free at 788 Game — 100% Bonus Up to Rs 10,000 for New Players

Two-minute sign-up, first deposit from Rs 500, instant bonus. Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/MC accepted. Full terms on the Promotions page.

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