1. Introduction
This Privacy Policy explains how 788 game — operated at 788game.click — collects, uses, stores, and protects the personal information of its players. It applies to every interaction you have with the 788 game platform: visiting the website, creating an account, making a deposit, placing a bet, claiming a promotion, or contacting customer support.
788 game is committed to protecting the privacy of all Pakistani players. We treat personal data as something that belongs to you — we only collect what we genuinely need, we use it only for clearly stated purposes, and we hold it only for as long as necessary. This policy is written to give you a complete, honest picture of our data practices without unnecessary legal jargon.
By using the 788 game platform, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of the broader agreement with 788 game and should be read alongside the Terms and Conditions and Responsible Gaming pages.
Plain English Commitment: If any part of this policy is unclear, contact 788 game support at [email protected] and ask for clarification before providing any personal data. We're happy to explain anything in simpler terms.
2. Data We Collect
788 game collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from trusted third parties as part of payment and verification processes.
Information You Provide Directly
- Registration data: Full legal name, date of birth, Pakistani CNIC number (for verification), mobile phone number, and email address.
- Payment information: Mobile wallet account details (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, and partial card details for Visa/Mastercard transactions. Full card numbers are processed by certified gateways and not stored on 788 game servers.
- Verification documents: Copies of your CNIC or other identity documents submitted during KYC verification.
- Communication records: Messages sent to 788 game via live chat, WhatsApp, or email, including the content of those communications.
- Responsible gaming preferences: Deposit limits, loss limits, cool-off periods, and self-exclusion settings you configure on your account.
Information Generated by Platform Use
- Betting and gaming activity: Details of all bets placed, games played, stakes wagered, and outcomes — including timestamps and market information.
- Financial transaction history: Records of all deposits, withdrawals, bonus credits, and account balance movements.
- Device and technical data: IP address, device type and model, operating system, browser type and version, screen resolution, and connection type (4G/WiFi).
- Session data: Login times, session duration, pages visited, features used, and in-platform navigation patterns.
Information from Third Parties
- Payment processors: Transaction confirmation data from Easypaisa, JazzCash, bank systems, and card networks necessary to verify deposits and process withdrawals.
- Identity verification services: Confirmation responses from NADRA or third-party KYC providers used to validate CNIC details.
- Fraud prevention services: Risk signals from fraud detection partners used to protect your account from unauthorised access.
3. Why We Collect Your Data
788 game collects data only for specific, legitimate operational purposes. The table below maps each category of data to the reason it is needed:
788 game does not use your personal data to make automated decisions that legally or significantly affect you without human review. Any automated screening (such as fraud flags) that affects your account is subject to manual review on request.
4. Legal Basis for Processing
788 game processes personal data on one or more of the following legal grounds:
- Contractual necessity: Processing your registration details, payment information, and gaming activity is necessary to deliver the services you have signed up for. Without this data, 788 game cannot operate your account, process your deposits, or pay your winnings.
- Legal obligation: Anti-money laundering (AML) regulations and Know Your Customer (KYC) requirements impose obligations on 788 game to verify player identities and retain transaction records. Compliance with these obligations requires processing your identity and financial data.
- Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, and service improvement are legitimate interests that require processing certain platform usage and technical data. 788 game applies these interests proportionately and only where they do not override your privacy rights.
- Consent: Where processing is based on consent — for example, receiving marketing communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent for marketing does not affect the processing necessary to operate your account.
5. Data Sharing
788 game does not sell or rent your personal data to any third party. Data is shared only in the following defined circumstances, with appropriate contractual safeguards in place:
Payment Processing Partners
Your payment details are shared with the relevant payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank for IBFT, or your card network) as necessary to process your transactions. These providers operate under their own privacy policies and are independently regulated financial services entities.
Identity Verification Services
CNIC and identity document data may be shared with certified KYC verification providers to confirm your identity and age. These providers are contracted to use your data solely for verification purposes and are prohibited from using it for any other purpose.
Fraud Prevention and Security
Device and behavioural data may be shared with fraud detection services to identify and prevent unauthorised account access, payment fraud, and systematic platform abuse. These providers access data under strict contractual terms that prohibit unauthorised use.
Legal and Regulatory Disclosure
788 game will disclose personal data to law enforcement, regulatory authorities, or courts when required to do so by applicable law, court order, or regulatory demand. 788 game will, where permitted by law, notify affected players of such disclosures.
Business Operations
Trusted technology service providers (hosting, analytics, customer support platforms) may process data on behalf of 788 game as data processors. These relationships are governed by data processing agreements that restrict use of your data to the services provided for 788 game only.
What we will never do: Sell your data to marketers, share your gaming history with employers or government agencies outside of legal requirements, or provide your CNIC details to any party not directly involved in identity verification.
6. Data Retention
788 game retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, plus any additional period required by legal or regulatory obligation:
- Account and identity data: Retained for the lifetime of your active 788 game account, plus five years following account closure — as required by AML and KYC regulations.
- Financial transaction records: Retained for seven years following the transaction date in compliance with financial record-keeping requirements.
- Betting and gaming history: Retained for five years following the relevant bet or game session to support dispute resolution and responsible gaming analysis.
- Customer support communications: Retained for three years following the communication, or for the duration of any open dispute resolution.
- Technical and session data: Retained for 13 months to support fraud analysis and platform improvement, after which it is anonymised or deleted.
When retention periods expire, 788 game deletes or anonymises data in a secure manner. Anonymised data (from which you cannot be identified) may be retained for statistical and analytical purposes indefinitely.
7. Security Measures
788 game implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and loss:
- TLS/SSL encryption: All data in transit between your device and 788 game servers is encrypted. The platform enforces HTTPS across all pages with no unencrypted fallback.
- Data-at-rest encryption: Personal data and payment records stored in 788 game databases are encrypted using AES-256 standards.
- Access controls: Staff access to player data is restricted by role and enforced through multi-factor authentication. Access is logged and reviewed regularly.
- Penetration testing: The 788 game platform undergoes regular security testing to identify and remediate vulnerabilities before they can be exploited.
- Two-factor authentication: Players are encouraged to enable 2FA on their accounts. This significantly reduces the risk of unauthorised account access even if login credentials are compromised.
- Fraud monitoring: Automated and manual monitoring systems scan for unusual account activity, suspicious login patterns, and anomalous financial behaviour 24/7.
In the event of a data breach that poses a risk to your rights and freedoms, 788 game will notify affected players as soon as practicable and will take immediate steps to contain and remediate the breach.
If you notice any suspicious activity on your 788 game account — logins you don't recognise, unexpected transactions, or changes to your settings — contact support immediately via live chat or WhatsApp. Acting quickly limits potential damage significantly.
8. Cookies and Tracking Technologies
788 game uses cookies and similar technologies to make the platform work correctly and to improve your experience. Here is what is being used and why:
Essential Cookies
These are strictly necessary for 788 game to function. They maintain your login session, keep your bet slip intact while you navigate, and ensure your account balance displays accurately. You cannot opt out of essential cookies without disabling the platform entirely.
Analytics Cookies
788 game uses analytics tools to understand how players use the platform — which pages are visited most, where players drop off during registration, and how different features are used across different devices. This data is used in aggregate and helps 788 game make the platform more intuitive and faster. Analytics cookies do not identify you personally.
Security and Fraud Prevention Cookies
Certain cookies are used to identify suspicious behavioural patterns that may indicate bot activity, account sharing, or fraud. These are essential security tools and cannot be disabled without compromising platform integrity.
Preference Cookies
These remember your display preferences — such as odds format or language selection — so you don't have to set them again on each visit.
Most web browsers allow you to manage cookies through your browser settings. You can instruct your browser to refuse all cookies or to alert you when cookies are being set. Note that disabling certain cookies may affect 788 game functionality.
9. Your Privacy Rights
As a 788 game player, you have the following rights regarding your personal data. These rights can be exercised by contacting [email protected] with your account details:
Right of Access
You can request a copy of all personal data 788 game holds about you. We will provide this within 30 days of receiving a verified request. The data is provided in a commonly used electronic format.
Right of Rectification
If personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Most account details can be updated directly in your 788 game account settings. For CNIC or identity document corrections, contact support.
Right of Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where it has been unlawfully processed. This right is subject to legal retention obligations — transaction records, for example, must be kept for regulatory compliance reasons regardless of erasure requests.
Right to Restrict Processing
In certain circumstances — such as where you contest the accuracy of data or object to processing — you can request that 788 game restricts further processing while the matter is resolved. Restricted data is stored but not used for operational purposes.
Right to Data Portability
You can request your personal data in a structured, machine-readable format for the purposes of transferring it to another service. This applies to data you have provided directly and which is processed on the basis of consent or contract.
Right to Object
You can object to processing of your personal data for marketing purposes or processing carried out on the basis of legitimate interests. 788 game will cease such processing unless there are compelling legitimate grounds that override your interests.
788 game will respond to all privacy rights requests within 30 days. Where requests are complex or numerous, we may extend this by a further two months with notification. There is no charge for exercising your privacy rights.
10. Minors and Under-18 Protection
788 game does not knowingly collect or process personal data from individuals under the age of 18. The platform is strictly for adult players only. Registration requires age confirmation and 788 game implements age verification checks as part of the KYC process.
If 788 game discovers that personal data has been collected from a player who is under 18, that account will be immediately closed, all funds will be returned to the depositing payment method, and all associated personal data will be deleted without delay.
If you are a parent or guardian and believe that someone under 18 in your household may have registered on 788 game, contact us immediately at [email protected]. We will investigate and take appropriate action. Parents are encouraged to make use of available parental controls on smartphones and home networks to prevent underage access to gaming platforms.
11. Changes to This Privacy Policy
788 game may update this Privacy Policy from time to time to reflect changes in our data practices, new services added to the platform, or changes in applicable law. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the updated policy takes effect.
The date of the most recent update is displayed at the top of this page. We recommend reviewing this policy periodically — particularly when you access 788 game after a significant period away from the platform. Continued use of 788 game after a policy update constitutes acceptance of the revised terms.
If you disagree with any changes to the Privacy Policy, you have the right to close your 788 game account and withdraw any remaining balance before the new policy takes effect. Account closure requests should be directed to [email protected].
12. Contact Us About Privacy
For any questions, concerns, or requests relating to this Privacy Policy or the way 788 game handles your personal data, contact our support team:
- Email: [email protected] — include "Privacy Request" in the subject line for fastest routing to the relevant team.
- Live Chat: Available 24/7 inside your 788 game account. For quick clarifications, live chat is the fastest channel.
- WhatsApp: For account-specific privacy queries, our WhatsApp support team can assist during Pakistan Standard Time business hours and beyond.
All privacy requests are logged and handled by a designated team member. You will receive an acknowledgement of your request within 48 hours and a full response within 30 calendar days. For data subject access requests, please include your full name, registered email address, and Pakistani mobile number linked to your 788 game account to facilitate efficient processing.
Privacy is a genuine priority at 788 game — not a compliance exercise. If something doesn't feel right about how your data is being handled, tell us. We'd rather know and fix it than have you left with unanswered concerns about your personal information.